Terms of Service
Last updated: October 9, 2026
1. Agreement to Terms
2. Description of Service
3. User Accounts
Account Creation
Eligibility
4. Acceptable Use
- Use the service for any illegal purpose
- Violate any laws or regulations
- Infringe on others' intellectual property rights
- Transmit harmful or malicious code
- Attempt to gain unauthorized access to our systems
- Interfere with or disrupt the service
- Use the service to transmit spam or unsolicited communications
- Impersonate any person or entity
5. User Content
Ownership
Responsibility
6. Intellectual Property
7. Disclaimers
- Merchantability or fitness for a particular purpose
- Non-infringement
- Accuracy or completeness
- That the service will be uninterrupted or error-free
8. Limitation of Liability
9. Indemnification
10. Termination
11. Governing Law
12. Changes to Terms
13. SMS Messaging
Alphiniti, Inc. sends account notifications, security verification codes, and service updates to registered users of the Alphiniti platform who have opted in to SMS. These SMS terms supplement our SMS Campaign Terms & Conditions and Privacy Policy, which are incorporated here by reference.
How Users Consent (Opt-In)
Users opt in by checking an optional, unchecked SMS consent box on the sign-up form at https://alphiniti.com/sms-opt-in. The disclosure reads: “I agree to receive account and service text messages from Alphiniti, Inc. at the number provided. Message frequency varies. Msg & data rates may apply. Reply STOP to opt out, HELP for help. Consent is not a condition of purchase. Privacy Policy | Terms.” Consent is not required to use the service.
Message Types & Sample Messages
Messages are limited to account, security, and service notifications and never include protected health information (PHI) or other sensitive details. Each message begins with “Alphiniti:” and ends with “Reply STOP to opt out.” Representative samples:
- Alphiniti: Your verification code is 482913. It expires in 10 minutes. Reply STOP to opt out.
- Alphiniti: You have a new update on your account. Log in to view. Reply STOP to opt out.
- Alphiniti: Your appointment is confirmed for Oct 15 at 10:00 AM. Reply STOP to opt out.
Opt-In Keywords & Message
To opt in by text, send any of: START, YES, or SUBSCRIBE.
Opt-in confirmation message: “Alphiniti: You’re subscribed to account alerts. Msg frequency varies. Msg & data rates may apply. Reply HELP for help, STOP to opt out.”
Opt-Out Keywords & Message
To opt out by text, send any of: STOP, STOPALL, UNSUBSCRIBE, CANCEL, END, or QUIT.
Opt-out confirmation message: “Alphiniti: You’ve been unsubscribed and will receive no further messages. Reply START to resubscribe.”
Help Keywords & Message
For support by text, send any of: HELP or INFO.
Help message: “Alphiniti: For help, contact support@alphiniti.com. Msg & data rates may apply. Reply STOP to opt out.”
Message Frequency, Data Rates & Carrier Support
Message frequency varies based on your account activity and the alerts you have enabled; security events (such as verification codes) may trigger additional messages. Message and data rates may apply. The program is supported on major U.S. wireless carriers; Alphiniti and its messaging provider (Twilio) are not liable for delayed or undelivered messages resulting from carrier issues.
Mobile Information Sharing
No mobile information will be shared with third parties or affiliates for marketing/promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except our messaging provider (Twilio) solely for transmitting messages to you, and as required by law or carrier requirements.
Questions About Compliance?
For questions about this policy, please contact us at: compliance@alphiniti.com
Document Information
Last Updated
October 9, 2026
Version
1.0
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