Alphiniti manages 5 data types including arch users. Helps you organize, track, and share your work in 1 place for teams and solo users.

Corporate Policy

Privacy Policy

How we collect, use, and protect your personal information.

Last updated: October 9, 2026

1. Introduction

Alphiniti ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services.

2. Information We Collect

Personal Information

Name, email address, and contact information
Account credentials and authentication data
Profile information and preferences
Health, wellness, and legacy planning data you choose to share
Financial information for billing and payments

Automatically Collected Information

Device information and identifiers
IP address and browser type
Usage data and interaction patterns
Log data and analytics information

3. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our services
Process transactions and send related information
Send you technical notices and support messages
Respond to your comments and questions
Develop new features and services
Monitor and analyze trends and usage
Protect the security and integrity of our services
Comply with legal obligations

4. Information Sharing

We do not sell your personal information. We may share your information in the following circumstances:

With your consent or at your direction
With service providers and business partners who perform services on our behalf
To comply with legal obligations or protect rights
In connection with a merger, acquisition, or sale of assets
With authorized healthcare providers and family members as you designate

Mobile Messaging & Information Sharing

We value your privacy. We do not share, sell, or rent your mobile phone number with third parties for their marketing or promotional purposes. Your mobile number is used strictly for the purposes of providing you with important account updates, security notifications (including 2FA), and requested information. No mobile information will be shared with third parties or affiliates for marketing/promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.

Messaging Frequency

By opting in to receive SMS messages from us, you agree to receive periodic messages based on your account activity, security settings, and notifications you have enabled. Message frequency may vary depending on your interactions with the platform.

Data Rates & Costs

Message and data rates may apply for any messages sent to you from us and for any messages you send to us. Please check with your mobile carrier for your specific plan details.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including encryption, access controls, and regular security assessments. Our platform is HIPAA compliant and SOC 2 ready.

6. HIPAA Compliance & Protected Health Information

Alphiniti acts as a business associate under the Health Insurance Portability and Accountability Act (HIPAA). The health, wellness, care coordination, and medical records you entrust to us are Protected Health Information (PHI). We create, receive, maintain, and transmit PHI in accordance with the HIPAA Privacy, Security, and Breach Notification Rules.

Uses and Disclosures of PHI

We use and disclose PHI for treatment, payment, and healthcare operations as permitted by HIPAA. We obtain your written authorization before using or disclosing PHI for any other purpose, except where HIPAA expressly permits use or disclosure without authorization (such as as required by law or public health activities).

Minimum Necessary Standard

When using or disclosing PHI, or when requesting PHI from others, we limit the information to the minimum amount necessary to accomplish the intended purpose. This standard does not apply to disclosures made to you or for treatment purposes.

Business Associate Agreements

We execute Business Associate Agreements (BAAs) with our service providers and subcontractors who create, receive, maintain, or transmit PHI on our behalf, ensuring they are bound by the same HIPAA obligations.

Security Rule Safeguards

We implement the administrative, physical, and technical safeguards required by the HIPAA Security Rule. This includes encryption of PHI in transit and at rest, role-based access controls, audit logging, workforce training, and regular risk assessments. Audit logs are retained for a minimum of 30 days to support breach investigation and compliance review.

Your HIPAA Rights

Access and receive a copy of your PHI in a designated record set
Request amendments to inaccurate or incomplete PHI
Receive an accounting of disclosures of your PHI for purposes other than treatment, payment, and operations
Request restrictions on certain uses and disclosures of your PHI
Request confidential communications through alternative means or locations
Receive prompt notification in the event of a breach of unsecured PHI

Breach Notification

If a breach of unsecured PHI occurs, we will notify affected individuals without unreasonable delay and no later than 60 days following discovery, consistent with the HIPAA Breach Notification Rule, and will take reasonable steps to mitigate any harmful effects.

7. Your Rights

You have the right to:

Access your personal information
Correct inaccurate data
Delete your information (subject to legal obligations)
Export your data in a portable format
Opt-out of marketing communications
Restrict or object to certain processing

8. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your account at any time.

9. Children's Privacy

Our services are not intended for children under 16. We do not knowingly collect personal information from children under 16. If we become aware of such collection, we will take steps to delete the information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

Questions About Compliance?

For questions about this policy, please contact us at: compliance@alphiniti.com